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At AK World Mart, customer satisfaction is our priority.
Our refund and returns policy lasts 30 days from the date of delivery. If 30 days have passed since your purchase, we cannot offer a full refund or exchange.
To be eligible for a return, the item must be:
🛑 Non-Returnable Items
Certain types of goods cannot be returned, including:
Perishable goods
Flowers
Newspapers or magazines
Intimate or sanitary products
Hazardous materials
Items not in original condition
Damaged items or missing parts (not caused by us)
Returns made after 30 days of delivery
Opened CDs, DVDs, software, or media products
Flammable liquids or gases
Additional non-returnable items:
Gift cards
Downloadable software
Certain health & personal care items
A valid receipt or proof of purchase is required for all returns.
⚠️ Please do not send products back to the manufacturer.
🔄 Partial Refunds (if applicable)
We may grant partial refunds for:
Items not in original condition
Damaged items or missing parts (not caused by us)
Returns made after 30 days of delivery
Opened CDs, DVDs, software, or media products
Once your returned item is received and inspected, we will notify you via email regarding:
Approval of your refund
OR rejection of your refund
If approved, the refund will be applied to your original payment method within a certain number of days
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at refunds@akworldmart.shop
Sale items
If you haven’t received your refund:
Check your bank account again
Contact your credit card provider
Contact your bank (refunds may take time to process)
If you still have not received your refund, email us at:
📧 supports@akworldmart.shop
If an order was marked as a gift and shipped directly to you:
You will receive a gift credit for the value of the return
Once we receive the item, a gift certificate will be emailed to you
If the gift giver had the order shipped to themselves before giving it to you:
We will refund the amount to the gift giver
To return your product, please send it to:
Ayilavan Pusparaja,
42–44 Gloucester Ave,
Northampton,
NN4 8QF,
United Kingdom
Return Shipping Policy
You must pay your own shipping costs for returning items
Shipping fees are non-refundable
If a refund is issued, return shipping costs may be deducted
For higher-value items, we recommend:
Using a trackable shipping service
Purchasing shipping insurance
We cannot guarantee receipt of untracked returns.
For questions about refunds or returns:
📧 supports@akworldmart.shop


